Senior Tech Assist Sunshine Coast
Senior Tech Assist
Senior Tech Assist is a dedicated technology assistance service focused on helping seniors use modern devices and online tools with confidence and ease. The service is designed for older Australians who want clear explanations, reliable help, and a supportive learning environment when dealing with technology.
Rather than offering fast, generic tech support, Senior Tech Assist prioritises understanding, patience, and practical outcomes — ensuring clients feel comfortable using their technology long after the session ends.
Why Senior Tech Assist Exists
As technology became an essential part of daily life, many seniors found themselves excluded by complicated devices and impersonal support systems. Online guides, automated help desks, and technical language often made simple tasks feel overwhelming.
Senior Tech Assist was established to remove these barriers. With a strong background in digital technology and user support, the founder recognised that seniors benefit most from one-on-one guidance delivered at their own pace, using everyday language and real-life examples.
The business was created to give seniors a safe, supportive way to learn, ask questions, and gain confidence with technology — without pressure or judgement.
Founder & Philosophy
Founder: Ashley Bryan
Senior Tech Assist is run by Ashley Bryan, an experienced digital professional who specialises in helping people understand technology in practical, approachable ways. Ashley’s focus is on building confidence, not dependence, by explaining how and why things work.
The service is guided by simple principles:
- Technology should feel helpful, not intimidating
- Learning should be comfortable and unrushed
- Clear communication matters
- Independence and dignity come first
Clients often describe the experience as reassuring, friendly, and easy to follow.
Services & Support Areas
Senior Tech Assist offers a broad range of services to support everyday technology use for seniors.
Device Assistance
- Mobile phones, tablets, laptops, and desktop computers
- Initial setup and configuration
- App installation and updates
- Email and account support
- Password organisation
Home Technology Support
- Internet and Wi-Fi troubleshooting
- Printer and peripheral setup
- Smart TVs and streaming platforms
- General in-home tech issues
Digital Organisation
- Organising photos and documents
- Cloud backups and storage setup
- Email inbox management
- Cleaning up unused apps and files
Technology Coaching
- One-on-one learning sessions
- Video calls and messaging apps
- Using online services and websites
- Everyday digital skills training
Online Safety Guidance
- Recognising scams and phishing attempts
- Safe online shopping and banking
- Privacy and security settings
- Account protection advice
Smart & Assistive Devices
- Smart speakers and voice assistants
- Health and safety technology
- Emergency alert systems
- Devices supporting independent living
Computer Maintenance
- Improving performance
- Removing viruses or malware
- System updates and maintenance
- Data backup and protection
Introduction to AI Tools
- Understanding AI in simple terms
- Everyday uses for AI assistance
- Practical demonstrations and guidance
What Makes Senior Tech Assist Different
- Services designed exclusively for seniors
- One-on-one, personalised support
- Clear, jargon-free explanations
- Flexible in-home or remote assistance
- Focus on confidence and independence
Senior Tech Assist helps seniors feel capable and in control of their technology, rather than reliant on ongoing support.
Service Location
Senior Tech Assist operates across the Sunshine Coast, offering in-home visits and remote assistance depending on client needs and comfort levels. The service is ideal for seniors looking for friendly, trustworthy technology help delivered with care and understanding.
